Return Policy

We accept return or exchange requests within 7 days after the receipt date of your order.

 

Please contact us at service@lreneli.com for instructions.  If your shipment qualifies for a return or exchange, instructions will be provided. Returns sent back without authorization,submitted after 7 after delivery,not in its original condition,is damaged,or missing parts for reasons not due to our error,will be refused. All returns must be in the original, factory-sealed packaging in the same condition that they were received.

 

We are unable to refund any shipping costs of your return. If the shipping is free when you order the product, the a shipping fee will be deducted from your refund. However, if the product arrives with issues caused on our part, we will cover the shipping fee of your return.